Last updated: April 2026

1. Introduction

HR Helpmate ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The data controller responsible for your personal data is:

Parent Company Ephratah Grove

Company Registration No. 1585351820

Wenlock Road, London, England, N1 7GU

Email: buddy@hrhelpmate.co.uk

Phone: +44 (0)7985505960

3. Information We Collect

We may collect and process the following personal data:

Contact Information

Name, email address, phone number, and any other information you provide when you contact us or subscribe to any newsletters

Usage Data: Information about how you use our website, collected through cookies and analytics tools

4. How We Use Your Data

We use your personal data for the following purposes:

To respond to your enquiries and provide information about our services

To provide guidance call / consultation servicesTo send you our newsletter and marketing communications (where you have consented)

To improve our website and services through analytics

To comply with legal obligations

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: If you subscribe to our newsletter or submit a contact form, you provide explicit consent for us to process your data.

Legitimate Interests:

To improve our website and services, and to respond to enquiries.

Legal Obligation: 

To comply with applicable laws and regulations.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally:

Newsletter subscriptions: Until you unsubscribe or request deletion

Contact enquiries: Up to 3 years after your last interaction with usAnalytics data: Up to 26 months (as per Google Analytics default settings)

7. Cookies and Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and analyse website traffic.

Google Analytics. We use Google Analytics to collect information about how visitors use our website. This helps us understand which links are most popular, how long visitors spend on the site, and other statistical information. Google Analytics uses cookies to collect this data.\

The information collected is anonymous and includes: pages visited, time spent on pages, browser type, device type, and general location (country/city level).For more information about how Google uses data, please visit their privacy policy page

You may opt out of Google Analytics tracking by installing the ‘Google Analytics Opt-Out Browser Add-on’

8. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to third parties.

We may share your information only in the following circumstances:

Service Providers:

We use Google Analytics to analyse website usage. These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

Legal Requirements: 

We may disclose your information if required by law or to protect our rights, safety, or property.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

Secure servers and encrypted data transmission (SSL/TLS)Security assessments and updates

Restricted access to personal data on a need-to-know basis

10. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.

Right to Rectification: You can ask us to correct any inaccurate or incomplete personal data.

Right to ErasureYou can request that we delete your personal data in certain circumstances.

Right to Restrict Processing: You can ask us to limit how we use your personal data.

Right to Data Portability: You can request to receive your personal data in a structured, commonly used format.

Right to Object: You can object to our processing of your personal data for direct marketing purposes.

Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time (e.g., unsubscribe from our newsletter).

To exercise any of these rights, please contact us at  buddy@hrhelpmate.co.uk and you will receive a response to your request within 28 days.

1. Right to Complain

If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the ICO Information Commissioner's Office

Website: www.ico.org.uk

Helpline: 0303 123 1113

12. International Data Transfers

Some of our service providers (such as Google Analytics) may process your data outside the UK. When this occurs, we ensure that appropriate safeguards are in place to protect your personal data in accordance with UK data protection laws, this means, we only use providers that meet UK-approved security standards.

13. Children's Privacy

Our services are not directed at children. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by updating the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: buddy@hrhelpmate.co.uk

Email: buddy@hrhelpmate.co.uk

Phone: +44 (0)7985505960

Address: 20 Wenlock Road, London, England, N1 7GU